Monday, 31 May 2010 17:55

Exchange Control Panel - Exchange 2010

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OWA does not stands for Outlook Web Access anymore! It stands for Outlook Web App from Exchange 2010. Yes I know, no one gives much care for what it stands for, whereas we all cares what's new in it, isn't it?

Microsoft brought new features, functionalities and lot more in Exchange 2010, one of these feature is discussed here. The Exchange Control Panel.

The Exchange control panel allows the administrator to perform a series of tasks. Few are listed below.

  • Mailbox search
  • Custom Mail tips
  • Addition of proxy addresses etc.  

In addition, the users have given self service capabilities in that they can perform administrative tasks for their account without contacting the Helpdesk or your service desk.

To login to exchange control panel you only have to add the /ecp to the external/internal URL of your CAS server or click on Options button on your OWA home page.

https://<exchangeserver>/ecp

For e.g https://webmail.exchangedictionary.com/ecp

Now let us look at few administrative task that a normal user can perform(login using a normal user to the ECP.

The exchange control panel for a user will look like below, he can do changes to his account settings, Organize E-mail, Manage Groups, E-mail settings etc. Each are discussed in brief below. 

1.    Account

The users are allowed to modify few information about themselves using the ECP.

 ECP1 

You can click on the Edit button on the bottom of account information and modify the account information.

 ECP2

Now we can check the address book and verify the changes(shown below).

ECP3 

2.     Organize E-mail

This sections gives you more control on you emails. You can create rules, set OOO and most importantly you can trace/track your email without the help of the administrators. You can search for emails which has been sent to someone and track the email to ensure if it was delivered on time or not.

ECP4

You can select the users(internal to organization) and search for emails sent to him/her and you can get the details of any selected email by clicking on Details button. This helps you to check the delivery of the email without being asked by a delivery report. This can be checked anytime as and when  required but the track history depends on the track history settings of the server(HUB).

See a typical e.g of a tracking report(delivery report).

ECP4-1

 

3.     Groups

Groups section allows you to add or remove your ID from distribution groups as and when required. Of course there are few pre-requisites need to meet for DLs as well. This will be discussed later.

ECP5

You can leave or join any of the groups by clicking the corresponding buttons.

4.     Phone / Block & Allow

Phone section allow you to control your Active Sync devices. Helps you to wipe your device when lost etc. The block and allow section allow you to control your junk email as in outlook.

 

What an Administrator Can do from ECP 

Now let us see what an administrator can do with ECP.

Administrator basically gets two option in ECP home page(Select what to manage). One for self and one for the Organization. The self allows him to change his/her own properties whereas My Organization allows to modify or change the properties of other account and groups in the organization. Below screen shot shows the My Organization in Exchange ECP.

ECP8

You can notice that the "Select what is to manage:" is been set to My Organization. 

1.     Mailboxes 

By selecting the details of any particular user will allow to modify the attributes of that user. The below figure give more insight on what you can manage on a user properties.

ECP8-1

The ECP allows you to modify add proxy addresses, set the contact and organization information about the user, Mailbox settings wherein you can modify the assignment policies, Mail tips etc.

2.     Public Groups

This area gives you full freedom for administering your Distribution Groups. You can create, delete, modify the properties of any DL etc.

ECP9 

Click on New button to create new DL, select any DL and modify the properties as needed.

 Hope this helps you to understand better about the Exchange Control panel, let me know if you feel to know more about it. I hope this will give you a start about ECP and can explore yourself the other features in Exchange ECP.

-Praveen

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